Future Resident FAQ
Frequently Asked Questions
How do I view available properties?
We will be happy to schedule one of our Associates to meet you at the property. We are available to show you properties Monday through Friday from 9am to 5pm and on other occasions based on the availability of our Associates. You may call our office to schedule an appointment. You will be required to provide a working number where you can be reached to confirm your appointment. If for any reason you are unable to keep your appointment please call our office to reschedule.
What do I do if I am interested in renting a property?
Each adult (anyone 18 and older) who will be occupying the property must submit a complete application and pay an application fee of $35.00. To hold the property you must also submit $500.00 towards your security deposit. The application fee is non-refundable. The hold fee will be refunded if you are not approved for the property.
What is the term of the Lease?
Our leases are generally for one year. We may permit shorter term leases if allowed by the property owner, a premium may be added to the rent for any leases less than one year.
How long does it take to process my application?
We process applications as quickly as possible; it generally averages three business days for an application to be completed. To expedite your application be sure to provide accurate contact information and documentation as requested by Management.
How quickly can I move in?
You can discuss your exact move in date with one of our Associates, you can generally move in immediately if the property is ready and vacant. If any work needs to be completed or if it is still occupied we will schedule a future date for you.
After my application is approved, what do I do?
We will contact you as soon as possible to let you know that you have been approved. Then you will have 3 business days to sign the lease and pay the security deposit to secure your new home. This payment must be made in the form of cashier's check or money order. No personal checks or cash are accepted.
Do you allow pets at your rental properties?
Pets are allowed based on the Property Owner's preference. Pet policies may vary from property to property. A pet deposit of $300.00 per pet is required along with a $30.00 a month pet rent per pet. We generally limit two pets per property. We are unable to accept German Shepherds, Pit Bulls, Chows, Rottweilers, Dobermans any mix of these breeds or any other breed that may be deemed to be dangerous. All pets are permitted at the sole discretion of Management and the Property Owner.
How do I turn on utilities?
Our office will provide you with a list of the utility companies along with their phone numbers. You will be responsible for beginning service to all utilities which you are responsible for effective on your move in date.
What do I have to pay prior to moving in?
You are responsible for paying the security deposit within three days of application acceptance. You will pay the first month's rent at the time you pick up the keys prior to occupancy. Should you move in five days prior to month end, you will also be responsible for paying the following month's full rent.
What happens if I submit an application if there is already an application pending on the property?
All applications are accepted and processed on a first come-first served basis. Your application will be processed if the one submitted prior to yours is not accepted. If we do not get to process your application, in this situation only, you will be refunded your application fee or it can be applied to another one of our properties.
What if my application is denied?
In the event your application is denied, we make every effort to contact you promptly regarding the denial and we will mail you a letter regarding the denial and the reason we were unable to accept your application.